Non-personal information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information may be collected, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.
GRA uses this website to provide information about GRA services and programs. This website includes specific applications which provide more services or enable us to respond to specific questions from taxpayers and website visitors.
We won’t collect personal information about you just because you visit this website. Some applications on this website provide you with the opportunity to order forms, ask questions requiring a response, sign up for electronic newsletters, participate in focus groups and customer surveys, or learn the status of filed returns or anticipated payments. Using these services is voluntary and may require that you provide additional personal information to us. Providing the requested information implies your consent for us to use this data in order to respond to your specific request.
Information We May Collect:
All personal information you provide to us is voluntary. We may collect personal information about you (such as name, email address, Tin number, email, National ID Number/Passport Number/Alien ID, Date of Birth, Income, Employer, Address, Phone Number, Profession, Bank Account, Business Ownership, Property, Citizenship, Source of Income, social media which you submit to GRA when using GRA’s systems or other unique identifier) only if you specifically and knowingly provide it to us. We will use your information to process requests for certain services or information. Providing your information is generally voluntary, but if it is not provided, we might not be able to process your transaction or provide answers to your inquiries and needs.
Why We Collect Personal Information:
We collect Personal Identifiable Information and other non-personal identifiable information only as necessary to administer our programs. The information you provide will be used only for that purpose. We do not sell the information collected at this site or any other information we collect neither do we also transfer the information to any third party except by your express and written consent. You do not have to give us personal information to visit our website.
How We Use Personal Information:
Throughout our website, we will let you know if the information we ask you to provide is voluntary or required. By providing your personal information, you give us consent to use the information only for the purpose for which it was collected. We describe those purposes when we collect information. We will ask for your consent before using the information you provide for any secondary purpose other than those required by the laws of the Republic of The Gambia.
Information Collected Through Technology:
To access GRA’s services, you will be required to register. However, in an effort to improve the quality of the Service, GRA tracks information provided by your browser or by GRA’s software applications when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. The GRA tracks this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from GRA’s servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables GRA to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing the GRA’s services, both on an individual and aggregate basis. GRA may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
Information You Provide By Registering For An Account:
How We Protect Information:
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and GRA urges you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. By using the GRA’s Systems, Sites and access Services, you acknowledge that you understand and agree to assume these risks. You also accept responsibility not to disclose your TIN and tax information to suspicious individuals or for nonofficial reasons.
Your Privacy Right:
GRA is committed to protecting the privacy rights of Gambia’s taxpayers. These rights are protected by various Statutes which includes but not limited to; the Gambia Revenue Act, pursuant to Section 13 (Confidentiality Of Tax Return Information) and other Data Privacy Protection laws of The Gambia.
Links To Other Websites: